At Andrew Griffiths Enterprises our aim is to create very happy customers, so if you are not happy with something, please let us know and give us the opportunity to rectify the problem. If you would like a refund please note our terms and conditions below:
Within 30 days of delivery, you may return any items (except downloaded MP3 files), that you have purchased from this site. Books need to be returned in original condition, CD's and DVD's unopened and any other products in new condition. If you have received the wrong product we will pay the shipping to return the product and to replace it.
Once an item is returned following the guideliness outlined in the Returns Policy, your refund will be processed within 5-7 days, utilising the same method of payment used for the original purchase.
We will notify you of your refund by email.
If you refund has not been received within 4 weeks from the day your returned the purchased items, please contact our office on 617 4031 8888 or
If there are any shipping costs associated with your purchase they will be clearly marked before the final purchase is processed. Please allow 5-10 business days for orders to be processed (it is seriously unlikely that we will take this long to ship, but just in case).
All prices quoted on this site and in the online shop are Australian Dollars.
We truly value your privacy. Information provided by our customers is used solely for the services provided by our business. We appreciate your trust in providing this information to us and we do not share your information with any other business.
Our site utilises the highest levels of online security. Our payment gateway is via the National Australia Bank.
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